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Call our office: 828-692-9075

About

How Appointments are Scheduled

Our office attempts to schedule appointments at your convenience and when time is available.  Missing school can be kept to a minimum when regular dental care is continued.

Since appointed times are reserved exclusively for each patient we ask that you please notify the office 24 hours in advance of your scheduled appointment time if you are unable to keep your appointment.  Another patient who needs our care could be scheduled if we have sufficient time to notify them.  We realize that unexpected things can happen, but we ask for your assistance in this regard. If two broken/missed appointments occur or two cancellations without 24-hour notice, our office reserves the right to NOT schedule any subsequent appointments.  Also, if you arrive 15 minutes late for your appointment, you may be asked to reschedule for the next available appointment time.

Do I Stay with My Child During the Visit?

We invite you to stay with your child during their first examination.  During future appointments we ask that you allow your child to accompany our staff through the dental experience.  We are all highly experienced in helping children overcome anxiety.  Separation anxiety is not uncommon in children, so please try not to be concerned if your child exhibits some negative behavior.  This is normal and will soon diminish.  Studies and experience have shown that most children over the age of 3 react more positively when permitted to experience the dental visit on their own and in an environment designed for children.

Minor Patients

The parent or guardian accompanying the minor is responsible for full payment.  In the case of divorces or separated parents, the parent accompanying the child is responsible for payment at that visit.